Return and Refund Policy

Our Return Policy: 

We're cool.  We won't stick you with a stupidly strict return policy like some competitors.  Our customers come first and we stand by the integrity of our products.  If for any reason you are unhappy with our product or it arrives broken/defective, please email us within 7 days to orders@sugardynamite.com.  Let us why you would like to return the item(s). However returns or exchanges will not be honored if our policy is abused, so please be honest and we'll stay friends :).

Refunds: 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at orders@sugardynamite.com.

Exchanges (if applicable):
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@sugardynamite.com. 

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.